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Thursday, September 22, 2022

"Who Knew Your Mouse Needs A Pairing?"

Such packaging!

 Happy Thursday Morning, all bodies!

Gonna have a nice sunny and dry weather pattern for this week with no hurricanes in sight. Amen to 'dat, and...
My mouse died a few weeks ago. No Duracell, Eveready, Rayovac, DieHard, double A, triple A, lithium, worked, Nothing left to revive. Can’t pull out the jumper cables ‘cuz there’s nothing left to jump.
Bent that I had to go buy a mouse for my desktop, I drove to Best Buy after verifying that they indeed had “mice” to sell. When I got there, the salesperson escorted me to the shelf that housed only one Magic Mouse for Apple computers. I tried, but I just couldn’t share in his delight of selling me the last one. He was so excited he just couldn’t look me in eye as he tossed the box over to me.
Disgusted with all things digital, I gave a Geek Squader my old mouse. Possibly a big mistake.
When I couldn’t get that bluetooth mouse to work, I returned it to the box and cursed. After using every curse word I could think of, I searched the internet to find a usable, maybe even refurbished, mouse.
I found a website called, “mac of all trades” where I ran into a salesperson named Tim. What a find!
I asked him about a refurbished mouse and complained to him about my predicament. He answered my questions and then, some.
“If you hadn’t given away your original mouse, you could actually pair it to the new Magic Mouse you just bought and now can’t use,”he said.
Who knew your mouse needs a pairing?
“Well, my wife’s a bit miffed because I’m using her wired mouse until I can buy a compatible replacement,” I said.
“Ben, he said, we can pair you new one to the wired one and you’ll be set!”
Tim walked me through the entire procedure and lost a sale in the process. I was amazed… totally. Not only did he understand my concerns, he helped me solve it. His knowledge of other Mac and Microsoft products had me stupefied. I told him he needed a raise and that I’d write CNET, Apple and his current employer, “mac of all trades” to see that he gets one.
It has truly been a long time to meet someone online or on the phone that has the knowledge and is so willing to share it. And, I didn’t have to give my name, rank or serial number to get that assistance, OR, have to be put on hold to listen an ad about how wonderful they are with apologies about how overwhelmed their call lines are.
“We are currently experiencing a high volume of calls”, and…
Can’t say enough about the company, ““mac of all trades” and the professionals they hire and train… BRAVO!
First cup!


Copyright 2022/Ben Bensen III

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